Professionalism and Protocol

Professionalism implies a level of skill and competence in order exceed in a professional setting and to contribute to the values and aims of an organization. Professionalism is both a code of conduct and an overall approach to being productive and creating value. Credibility implies trust and trust is built through a consistent pattern of behavior. When professionalism  permeates an organization, that organization acts in a consistent manner in which all can rely. It is in this way, among other, that professionalism builds trust.

Organizations use protocol because they function best when organizational friction is the least. Organizational friction occurs when there is a lack of understanding or absence of confidence in systematized processes. By establishing concrete, tested, and sustained protocol, business can avoid many of the inefficiencies that result form a lack of these crucial characteristics. Protocal creates an environment where all people within an organization know and understand what route to follow when there is something to be done. But the need for protocol is even deeper. Protocol permeates interpersonal relationships, technology, cultures, etc. It is an enabler of connections. For example, language, one of the most essential mediums of communication is, in essence, protocol. Another example is computers. Protocol is what enables computers to communicate, connect, and share effectively. It is clear then.